Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with our website or services, we may collect:

• Contact information (such as name, email address, phone number)
• Correspondence information when you contact us
• Information provided when completing forms on our website

1.2 Usage Data

We automatically collect certain information about how you interact with our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information (type, operating system)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more detailed information, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website and services
• To respond to your inquiries and requests
• To improve our website functionality and user experience
• To analyze usage patterns and trends
• To protect against unauthorized access and legal liabilities
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: When we need to process your data to comply with a legal obligation.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and contractual requirements

7. Your Data Protection Rights

Under UK data protection laws, you have the following rights:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data.
• Right to Restrict Processing: You have the right to request restriction of processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.
• Right to Object: You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing.
• Right to Not be Subject to Automated Decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before responding to your request.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside the UK or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your information and to comply with UK data protection laws. These safeguards may include:

• Transferring to countries that have been deemed to provide an adequate level of protection
• Using specific contracts approved for use in the UK that give personal data the same protection it has in the UK

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

FinWise Compass
1 Hardman St
Manchester M3 3EB
United Kingdom
Email: [email protected]
Phone: +441614134551

13. Complaints

If you have a complaint about our use of your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.

Information Commissioner's Office
Website: https://ico.org.uk/
Telephone: 0303 123 1113